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Scrymarch (Sat Jan 15, 2011 at 07:56:54 AM EST) (
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"I like managing non-events," an operations manager I used to work with would say. I remember it particularly because his popularity was less than universal. He said it about the support on 31 December, 1999. It was a silicon gully firm, in the little run of Brisbane tech companies tucked between Coronation Drive and the XXXX brewery. I do recall one meeting where he got rather excited about referring to a WAP prototype we had knocked together as "a solution looking for a problem". Well, not exactly: it's a prototype, we wrote it two ways because we wanted to think through the problem. He used to nick bottles of wine from Friday drinks and go home, which is a bit dodgy and unsociable. He did do his job done though, kept the machines and networks running. I didn't work in ops but I remember his catchphrase because when he moved on to another place someone wrote on his card "Dear OM, being managed by you was a non-event."
That office was underwater a few days ago. Well, bits of it.
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